twine makes it easy for Zoom hosts to create connection by enabling advanced breakout rooms and speed networking.
One you've installed twine for Zoom, as the meeting host, there are a few things to double check before using the app.
✅ Ensure that You Have Access to Zoom Apps
Ensure that you have access to Zoom Apps in our meeting by checking and following the steps outlined here.
✅ Ensure that You're the Owner of the Meeting
In order to run the full twine for Zoom experience, the host and the owner of the meeting need to be the same person. If you plan on using twine for Zoom in your meeting, ensure that the meeting was created by you in your Zoom account.
✅ Ensure that You're Using the Zoom Desktop Client
You need to use the Zoom Desktop Client to host a twine for Zoom meeting. Currently, we do not support hosting a twine for Zoom meeting on the web browser or on mobile. If your participants are joining from the web client or a mobile phone, they will not be able to use the app, but twine can still move them through the matchmaking process.
✅ Ensure that You're on the Right Version of Zoom & Require Users to Update
As the host, you will want to be on, at least, version 5.12.0 of Zoom. This allows you to use all the functionalities of the app including allowing those without the app to experience it in guest mode. Although they can use the app with earlier versions of Zoom (v 5.10.6), your participants should also be on version 5.12.0 for the best experience.
Here's how to check your Zoom version and update it.
PRO TIP: As the meeting owner, you can ensure that your guests are on the latest version of Zoom by requiring them to update their Zoom version prior to joining your meeting. To enable this setting, follow these steps.
✅ Have Zoom Breakout Rooms enabled
As the host, using twine for Zoom means you won't have to manually manage the Breakout Rooms, but you must enable zoom breakout rooms before the meeting in order to use twine for Zoom. Only the host needs to do this, participants do not need to have Breakout Rooms enabled.
PRO TIP: Planning to conduct speed networking or matchmaking for more than 100 people? You may need more breakout rooms. This is a free upgrade, but you need to contact Zoom. Find out how many breakout rooms you'll need here.
We hope this information was helpful, but if you have additional feedback, questions, or comments, please contact us at firstname.lastname@example.org or join our office hours with our Customer Success team and they'd be happy to give you a hand.